Understanding DAP
What is WalkMe?
WalkMe is a Digital Adoption Platform (DAP) that helps businesses turn technology investment into real results. It delivers insights into how your tech stack is used and enables tailored in-app guidance, automation, and analytics - so every system works for your people.
Understand
Use analytics to uncover friction, overspend, and opportunities for improvement.
Onboard
Deliver in-app checklists and training to get new starters productive fast.
Guide
Add tooltips and walkthroughs that make any system easy to use.
Automate
Boost productivity and reduce errors by auto-filling data in and across systems.
Your business case
Why do you need it?
Companies invest millions in digital transformation - and spending is growing at double-digit rates. Yet too many initiatives focus on tools, not teams, creating resistance instead of progress. WalkMe transforms that dynamic by tailoring system experiences, so workflows and user journeys are optimised. The result? People become the driving force behind your transformation, not the barrier.
£15M+
Average annual enterprise spend on digital transformation
75%
Digital transformation initiatives that fail to deliver returns beyond initial investment
70%
Initiatives that fail due to poor user adoption
User benefits
Increased confidence using systems
Less frustration
Faster time-to-competency
Contextual help when and where needed
Reduction in manual, repetitive data entry
Business benefits
Maximise ROI from tech spend
Reduce support tickets
60% faster adoption
35% faster onboarding
41% reduced business errors
Proven results
Customer success stories
Discover how leading organisations have used WalkMe to drive adoption and maximise return on tech investments with our expertise.

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